You can ask us to delete your Smooth Books account and the personal information stored with it at any time. There are two ways to make the request.
Option 1: Request deletion in the app
This is the fastest route and works as soon as you confirm.
- Sign in to the toolkit.
- Tap the Account button in the top-right corner.
- Under Danger Zone, choose Delete Account and confirm.
Your account is deleted immediately and you are signed out. This option removes your account and login details, and your access to any group you belonged to.
Option 2: Request deletion by email
Use this option if you can no longer sign in, or if you also want your group's data deleted. Send the request from the email address associated with your account so we can verify it is you.
Email a deletion requestOr write to us directly at hello@TheParentGroupBlueprint.com. We confirm and complete deletion requests within 30 days.
What is deleted
- Your account record: name, email address, and login credentials.
- Your place in any group you joined, and the access that came with it.
- Preferences and saved settings tied to your account.
What deletion does not remove
Your group's records. Budgets, activities, reports, and reimbursement records belong to your group's account rather than to one member, so they stay available to the group's remaining members after your account is removed. The group owner can delete the group and its data at any time. If you want your group's data removed as well, say so in your email request and we will take care of it.
Payment records. Our payment processor, Stripe, retains payment and invoice history as required for tax and accounting purposes. Cancelling your subscription is a separate step from deleting your account: mention it in your request and we will cancel it for you.
Questions about your data? See our Privacy Policy or contact us.